BETA TEST Privacy Policy

Last Updated: September 18, 2012

Tuatara Corp. (“we,” “us,” “our,” or “Tuatara”) respects the privacy of our users (“User,” “you,” or “your”) and has developed this privacy policy (the “Privacy Policy”) to articulate its commitment to protecting your privacy.  Please read the following to learn more about how we use your personal information.  By visiting, accessing or using the website, Tuatara’s hosted platform, and electronic textbooks (“eTexts”) and other available content in connection therewith (collectively, the “Service”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What information does Tuatara collect?

This Privacy Policy covers Tuatara’s treatment of User Provided Information (as defined below) and Usage Data (as defined below) that Tuatara gathers when you access the Service.  Tuatara is the sole owner of User Provided Information and Usage Data collected through the Service.  We will not sell, share, or rent this information to others, except as disclosed in this Privacy Policy.

User Provided Information. You may provide us with certain information by which someone could personally identify you as such as your name, the school you attend and your email address (“Personal Information”). We may collect and store any Personal Information you enter when registering on our site, subscribing to our newsletter or when you are responding to a survey or filling out a form.

Usage Data. We automatically collect certain information when you use the Service (“Usage Data”).  The Usage Data we collect includes the following:  the type and number of items you copy from eTexts into your notes, how often you log into the Service and the duration of your logins, the number of times that you copy and or share your notes with other users, the frequency with which you use the chat feature of the Service, the type and number of open source items you transfer into your notes, how many PowerPoint slides you transfer into your notes and how many times you use the annotation feature of the Service. How may times you search and what terms you search for.

How does Tuatara use “Cookies”?

When you access the Service, we may assign your computer one or more cookies, to facilitate access to the Service and to personalize your experience.  Through the use of cookies, we may automatically collect information about your activity related to the Service.  For example, we use cookies to help us remember information such as the place you left off in an eText or your notes. Cookies help us understand your preferences for future visits and keep track of advertisements.  Also, we use cookies to help us compile aggregate data about site traffic and sit interaction in order to improve our Service. If you choose to decline cookies, please note that you may not be able to use certain aspects of the Service.

We may contract with a third-party service provider to assist us in understanding users’ use of the Service.  These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

How does Tuatara share your information?

Generally we do not sell, trade, or otherwise transfer your Personal Information to third parties except as set forth in this Privacy Policy or as authorized by you in writing.

We may share your information as follows:

  1. We may disclose your Personal Information and Usage Data to our business partners and service providers who assist us in operating the Service, conducting our business or servicing you (“Service Providers”).  All Service Providers agree to keep your Personal Information confidential and Service Providers use your information only for purposes of assisting us in providing the Service.
  2. We may disclose your Personal Information and Usage Data in response to a subpoena, a court order, or similar request for cooperation with law enforcement or other government agency.  Also we may disclose your information to protect the rights, property or safety of Tuatara, our content providers, our users, or our employees, or others.  This may include exchanging information with other companies and organizations for the purpose of preventing fraud, protecting intellectual property, and reducing credit risk.  Finally, we may disclose information to enforce the Terms of Service or other agreements between you and Tuatara.
  3. We may also transfer information about you to another company in connection with a merger, sale or acquisition by or of Tuatara.  In this event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy.

Usage Data collected by Tuatara may be associated with your Personal Information, but is never shared with any third party other than in a de-identified or aggregate manner except as set forth above.  In addition, we may share, sell and/or transfer Usage Data in a de-identified and/or aggregate manner to schools, professors, advertisers and other third parties.

How does Tuatara use your information?

Generally, we may use the information we collect to:

  1. to personalize your experience;
  2. improve the Service;
  3. manage your account and provide you with customer support;
  4. perform research and analysis about your use of the Service which we may use to improve the Service generally;
  5. communicate with you about the Service, which may include sending you information about the Service and responding to your inquiries;
  6. enforce Terms of Service;
  7. process transactions;
  8. administer a contest, promotion, survey or other site feature; and
  9. perform functions as otherwise described to you at the time of collection.

How does Tuatara protect your Personal Information?

We have commercially reasonable security measures in place to help protect against loss, misuse and alteration of your Personal Data in our possession. Your Personal Information is only accessible by authorized individuals, and all such individuals required to keep the information confidential.  All of your sensitive information transmitted via Secure Socket Layer (SSL) and is only stored for 60 days. However, no method of electronic storage is 100% secure and we cannot ensure absolute security.

What can you do to protect your Personal Information?

Your account Personal Information is protected by a password for your privacy and security.  You need to ensure that there is no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately, limiting access to your computer (or other device) and by signing off after you have finished accessing your account.

How can you access or make changes to your information?

You have the ability to review and update the information you have provided us by clicking on the “Update Account Info” button under the user preferences.

You also can review and update that information by contacting us at the e-mail address provided below in this Privacy Policy.

What I options do I have?

You are not required to disclose Personal Information, even though it may be needed to take advantage of or register for certain features of the Service.

You may request deletion of your account by sending an e-mail to  Please note that some information may remain in our records after deletion of your account.  

If you do not wish to receive email or other mail from us, please indicate this preference by notifying us at However, we will continue to use your email address to communicate with your  about the service, including providing you with legal notices.

How is your information treated by third-party websites?

Through the Service, you may be able to click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on a link to an external article, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information from you, including personal information. We recommend that you carefully review the privacy policies of all third-party websites you visit.

Will Tuatara make changes to this Privacy Policy and how?

Tuatara may amend this Privacy Policy from time to time.  Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.  If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our website, through the Service or sending you an email.  Users are bound by any changes to the Privacy Policy when he or she uses the Service after such changes have been first posted.

Who should you contact with questions or concerns?

If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at We will make every effort to resolve your concerns.